When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
If you request a password reset, your IP address will be included in the reset email.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
At Melbourne Timber, please note that custom products or items cut to size cannot be returned or refunded. This policy ensures that each customized order meets your exact requirements and cannot be resold. We advise reviewing your order carefully before confirming the purchase. If you have any questions, our customer support team is here to assist you. Your understanding of this policy is greatly appreciated.
To be eligible for a return, the item received must be damaged or faulty and must be agreed upon by an authorised Melbourne Timber Supply Representative. Your item must be in the same condition that you received it, unused, with tags, and in its original packaging and must be returned to us within 14 days of the product being received by you. You will need the receipt or proof of purchase, and a photo of the item emailed to us within 3 days of the product being received by you.
Please choose and purchase products carefully & to your specific dimensions, as Change of mind or wrong purchase will not be accepted for a refund/credit or exchange. The customer is responsible for paying for return shipping & ensuring the Item reaches us safely.
Melbourne Timber Supplies has been at the forefront of timber suppliers in Melbourne for over 3 years now. We are known for our excellent service, superior quality of timber and low prices that are among the cheapest in Melbourne.
