Melbourne Timber Floors believes in extending the manufacturer's Quality Control program throughout the
storage, sales and installation process.
Melbourne Timber's
Quality Control System is unparalleled amongst wholesalers and/or timber
merchants. We have a genuine desire to see
that a quality product becomes a quality floor.
Melbourne Timber's benefits to
the manufacturer are:
- STOCK CONTROL
- Extensive and secure Storage Facility including convenient unloading & loading area.
- Modern handling equipment and crane assisted delivery trucks.
- Total computerised stock records.
- Total stock accountability, traceability and availability.
- Total computerised dispatch records.
- Total computerised sales and customer records.
- PRODUCT IDENTITY
- Acknowledged leader in the supply of Timber Feature Flooring.
- Extensive general product advertising.
- Established history of service and flooring expertise.
- Membership and association with appropriate Technical and other flooring bodies.
- QUALITY CONTROL
- An efficient and effective internal Quality Control System.
- Clearly defined authorities and responsibilities within the Quality Control System.
- A system of internal education and control through our Technical Manuals.
- A system of external education and control through our Technical Flyer and Site Schedule.
- Constant refining of the Quality Control System.
- Quality Assurance Certification to ISO 9002.
- MARKET ANALYSIS
- Standardisation for the industry on product profile and specification.
- Data and advice on overall market trends.
- New product development.
- Liaison with overseas trends.
Melbourne Timber will continue to strive for greater Quality Control. We have the equipment, staff, knowledge and desire to further extend our lead as Victoria's Timber Feature Floor Specialists.
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